Privacy Policy

1. Introduction

This site is owned by HICS Private Limited, hereinafter referred to as “HI”. The terms “HI” and “HICS” have been used interchangeably in this site. The term ‘you’ refers to the user or viewer of our website.

HI would like to safeguard the information you provide to us about yourself as you browse and/or enroll in the courses. In addition, our site may automatically gather personal information about your use of the site through the use of cookies, web beacons and similar technology. This collection of personal information is also subject to our Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using, or submitting information, to this site.

Use of this site constitutes your consent to our Privacy Policy. By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.

2. Information Collection And Use

2.1 What we collect

This site actively collects information from its visitors by permitting you to communicate directly with us via e-mail, course enrollment and/or feedback forms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, and so on). Some areas of this site may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, order processing, submitting a resume). As you navigate through the Web site, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as navigational data collection.

2.2 What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To improve our website

We continually strive to improve our website offerings based on the information and feedback we receive from you in order to further enhance the overall user experience, functionality of the site, customer service and for other internal business purposes.

  • To improve customer service

Your information helps us to more effectively respond to your customer service requests, support needs as well as facilitation of your course enrollment

  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. You will receive emails that may include company news, updates, newsletters, marketing/promotional materials,  related product or service information, etc. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

  • To send change notifications

Your contact information is used in order to notify you about changes to the site, our courses, or any other products or services that we offer.

If you enroll in any course, your participation in that course will be subject to a separate agreement; any conflicts between this Privacy Policy and that separate agreement will be governed by the separate agreement.

3. Automatic Data Collection

3.1 Log Data

We collect information that your browser sends whenever you visit our site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user’s computer). We may use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve the site.
In addition, we may use third party services such as Google Analytics and Mixpanel, which collect, monitor and analyze this type of information in order to improve our site’s functionality and design. These third party service providers have their own privacy policies addressing how they use such information.

3.2 Cookies & Pixel Gifs/Web Beacons

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your computer or mobile device. Pixel gifs/Web beacons are small image files that may be placed by us or third parties on the site, so we or third parties can understand which parts of the Site visited or whether particular content is of interest.

The HI website uses cookies, a small piece of information stored on your computer in the form of a file, to facilitate certain on-site functionality and to monitor site usage. HI does not use cookies to store personal data. Cookies are used to store a unique reference number for each visitor to the website, which allows one visitor to be distinguished from another. Information about accepting/rejecting cookies can be found at the bottom of this page – please note that if cookies are rejected on the HI website some functionality may be impaired.
The International Chamber of Commerce (ICC) have identified four categories of cookies:

3.2.1. Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website or submitting an enquiry form. These cookies will not gather information that could be used for marketing to the user, or remember customer preferences or user IDs outside a single session (unless the user has requested this function).

Name: UMB-XSRF-TOKEN / UMB-XSRF-V / UMB_UCONTEXT_C / UMB_UPDCHK
Purpose: This is a persistent cookie that enables our content management system to associate a user with a single session.
Typical content: Randomly generated number
Expires: When user exits browser

Name: ASPSESSIONID
Purpose: Identifies a single session for use on ASP pages used on our site.
Typical content: Randomly generated number
Expires: When user exits browser

Name: .ASPXAUTH
Purpose: This cookie value is an identifier used to determine if a user is authenticated.
Typical content: Encrypted value
Expires: When user exits browser

Name: ASP.NET_SessionId
Purpose: This cookie value is an identifier used to determine if a user is authenticated.
Typical content: Randomly generated number
Expires: When user exits browser

Name: _RequestVerificationToken
Purpose: This cookie value is an identifier used to determine if a user is authenticated.
Typical content: Randomly generated number
Expires: When user exits browser

3.2.2. Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your device.
We use Google Analytics to collect information about how people use this site. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data. The following cookies are set by Google Analytics (More information about Google Analytics cookies):

Name: _ga
Typical content: randomly generated number
Expires: 2 years

Name: _gid
Typical content: randomly generated number
Expires: when user exits browser

Name: _gac_UA-3458635-1
Typical content: randomly generated number
Expires: 3 months

3.2.3. Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these types of cookies on your device.
HI does not currently use any category three cookies, although it is possible that third party tools embedded into the site may. If so, the third party site should obtain your consent to do so.

3.2.4. Targeting/advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
HI doesn’t use any category four cookies, although it is possible that third party tools embedded into the site may. If so, the third party site should obtain your consent to do so.

Third-party cookies (eg Youtube, Facebook, Twitter)

We embed content from third party websites such as YouTube, Facebook and Twitter, which may set cookies on your computer. For more information see the relevant privacy policies:

3.2.5. How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

4. Third Party Service Providers and links to other Websites

4.1 Third Party Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To facilitate the publication of our site;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

4.2 Links to other websites

Our Site may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services. You should exercise caution and look at the privacy statement applicable to the website in question.

4.3 Social media interactions

We use a number of third party services, Meltwater, Twitter’s Analytics software, Twitonomy and Audiense to monitor social media interactions. Although these tools collect personal data (your name and username), we do not use this information. We only analyse and report on the volume of interactions (comments, likes, re-tweets etc.).

For more information about how they process data, see their privacy notices:

5. Compliance with Laws

We will disclose your Personal Information if we are required to do so by law or if we believe that disclosure is necessary to comply with the law or the reasonable requests of law enforcement or to protect the security or integrity of our Site.

6. Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. We may store your Log Data for an indefinite amount of time. Please contact us at the address noted below If you want us to destroy your Log Data or Personal Information.

You acknowledge that the transmission of data over the internet can never be entirely secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.

7. International Transfer

If you are located outside Pakistan and use this Site, you acknowledge and agree that we may transfer your Personal Information to Pakistan and process it there.

8. Children’s Privacy

Only those age 18 or older have permission to access our site. Our Site is not directed to anyone under the age of 13 (“Children”).
We do not intentionally collect personally identifiable information from Children. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we learn that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

This Privacy Policy is effective as of May 25, 2019 and will remain in effect until revised. Any changes to this Privacy Policy will be posted to this page. We reserve the right to update or change our Privacy Policy at any time and without notice, so you should check this Privacy Policy periodically. Your continued use of the site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to be bound by the modified Privacy Policy.

10. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to HI Physical Address.
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Contacting Us

  • If there are any questions regarding this privacy policy you may contact us by accessing the “Contact Us” page.